Amazon’s new Alexa+ feature adds conversational AI to Ring doorbells
Amazon introduced 'Greetings,' a new Alexa+ feature for Ring doorbells that uses conversational AI to manage visitors like deliveries or salespeople.Summary
Amazon is launching a new feature called Greetings for Ring doorbells, powered by Alexa+ conversational AI, designed to manage interactions with people at the door. The system uses Ring's video descriptions to determine the visitor's role—such as a delivery person, salesperson, or friend—and responds based on user-defined instructions. Users can direct delivery drivers where to leave packages or politely turn away solicitors. If the user is unavailable, Alexa can prompt friends or family to leave a message. Amazon notes that the technology focuses on identifying the subject's actions rather than identifying the individual person, mitigating some privacy concerns, though misidentification remains a risk. Greetings is available to Ring Premium Plan users in the U.S. and Canada who have the Ring Wired Doorbell Pro (3rd Gen) or Ring Wired Doorbell Plus (2nd Gen) and have enabled video descriptions.
(Source：TechCrunch)