KPMG pulls report on AI usage due to apparent hallucinations

TechCrunch
KPMG retracted an AI-focused report after organizations confirmed the content contained false claims and hallucinations.

Summary

Professional services firm KPMG has withdrawn a report titled “Redefining excellence in the age of agentic AI” following allegations that it contained fabricated information. The research group GPTZero identified numerous inaccuracies, suggesting that KPMG likely relied on AI to generate a report about AI, resulting in hallucinations. Several organizations, including UBS and the UK’s National Health Service, confirmed that claims regarding their AI usage were false or misleading. KPMG has since removed the report to conduct an internal investigation, emphasizing its commitment to human oversight in AI-generated content. This incident follows a similar withdrawal by EY last month regarding a report containing fake footnotes.

(Source:TechCrunch)