Sam Altman responds after mass ChatGPT uninstalls help Claude AI become the most popular iPhone app

OpenAI faced significant backlash, including a 295% jump in ChatGPT mobile app uninstalls on February 28, after announcing a deal with the U.S. military, which they detailed in a blog post titled ‘Our agreement with the Department of War.’ In response to public concern, OpenAI amended the post to forbid intentional domestic surveillance. Conversely, Claude AI, created by Anthropic, benefited from the controversy, becoming the #1 top free app on the U.S. App Store and climbing rapidly on Google Play. Sam Altman acknowledged the public reaction, admitting the announcement of the deal "looked opportunistic and sloppy" and that they "shouldn’t have rushed to get this out on Friday." He defended the necessity of government-AI collaboration but promised an 'All Hands' meeting to address further questions. Data shows Claude downloads jumped significantly around the same time ChatGPT saw a 775% surge in one-star reviews.

(Source：PC Guide)