Choco automates food distribution with AI agents
OpenAI
Choco is using OpenAI’s AI agents to automate food supply chain ordering, significantly reducing manual data entry and increasing operational productivity.Summary
Choco has transformed its food and beverage distribution platform by integrating OpenAI’s LLMs to automate complex ordering workflows. By deploying agents like OrderAgent and VoiceAgent, the company converts fragmented inputs—such as emails, texts, and voicemails—into structured ERP data. This intelligent automation has achieved a 50% reduction in manual data entry, 2x productivity gains, and allows for 24/7 order processing while maintaining low error rates.
(Source：OpenAI)