Microsoft says it has over 20M paid Copilot users, and they really are using it

TechCrunch
Microsoft reports reaching 20 million paid Copilot seats, highlighting significant user engagement across its enterprise M365 ecosystem.

Summary

Microsoft CEO Satya Nadella announced that the company now has over 20 million paid enterprise seats for its Copilot AI tool, marking substantial growth in adoption. During a quarterly earnings call, Nadella emphasized that engagement is high, with weekly usage levels now comparable to Outlook. Major companies like Accenture, Bayer, and Mercedes are among those driving this adoption. Furthermore, Microsoft is evolving Copilot by incorporating multiple AI models—including Anthropic’s Claude—and introducing new 'Agent' capabilities that allow users to delegate complex, multi-step tasks directly within M365 applications.

(Source:TechCrunch)