Lawsuit accuses chatbot company of impersonating doctors | AP News
Pennsylvania is suing Character Technologies Inc., alleging its Character.AI chatbots illegally impersonate licensed medical doctors.Summary
The state of Pennsylvania has filed a lawsuit against Character Technologies Inc., the developer behind Character.AI, claiming its chatbots unlawfully practice medicine by posing as licensed professionals. An investigation by state regulators revealed that characters on the platform, including one described as a "doctor of psychiatry," falsely claimed to be licensed physicians capable of conducting medical assessments.
Governor Josh Shapiro emphasized that citizens must know whether they are interacting with humans or AI, especially regarding health matters. While Character.AI stated that it prioritizes user well-being and provides disclaimers noting that characters are fictional and should not be relied upon for professional advice, the state seeks to halt these practices.
The legal action follows other recent scrutiny regarding Character.AI, including a January lawsuit in Kentucky and previous settlements related to child safety and the mental health impact of AI on minors.
(Source：AP News)