Ford had to hire back former engineers to fix mistakes made by its automated systems
The Verge
Ford rehired experienced engineers to correct quality issues caused by over-reliance on flawed automated systems and AI-driven processes.Summary
Ford recently admitted that its heavy reliance on automated systems and AI led to vehicle quality issues, forcing the company to rehire or consult with veteran engineers to correct errors. Management realized they had underestimated the value of institutional knowledge, leading to a shift from a reactive "find-and-fix" mentality to a proactive approach focused on preventing defects. To improve quality, Ford has integrated its software and engineering teams, established a dedicated quality assurance unit, and implemented rigorous, AI-powered testing protocols to ensure vehicle safety and reliability.
(Source：The Verge)