Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls

Text-based AI assistants Instinct and Meta's Muse have both introduced new features allowing them to place phone calls. Instinct, a popular startup valued at a reported $10 billion, launched "Instinct Concierge," a service that can call businesses for tasks like making restaurant reservations, getting on dentist cancellation lists, and resolving cable bill issues. This feature is rolling out to select users first. Meanwhile, Meta's Muse beta has expanded to include outbound calls to U.S. businesses, prioritizing users who requested the feature. These moves bring both major competitors to parity in calling capabilities, a feature previously highlighted as an advantage by rival agents. The development comes amid strong growth and investor interest in both platforms.

(Source：TechCrunch)