The next hurdle for AI agents: getting websites to let them in

TechCrunch
AI agents are being blocked by websites as they try to complete tasks like shopping and booking on users' behalf.

Summary

Personal AI agents such as Meta's Muse and ChatGPT's Dots are designed to complete tasks for users, like booking flights and ordering groceries, but they are increasingly being blocked by websites. Amazon began blocking Meta's Muse, and users report similar blocks at Walmart, Delta, United, eBay, Yelp, Zillow, and others. Some blocks are intentional anti-bot measures, while others are accidental failures of human verification tools. To fix this, Meta, Walmart, Stripe, and others are developing an open standard for agent-to-agent communication in commerce. Meta's strategy of forming brand partnerships for Muse access and pushing for new standards aims to ensure agents are welcome and to distinguish good bots from bad ones.

(Source:TechCrunch)