OpenAI Loses Nearly 300% of Daily Installs as ChatGPT Users Flee to Anthropic After “Department of War” Deal
OpenAI experienced a significant drop in daily installs as users migrated to Anthropic's Claude following a controversial deal.Summary
OpenAI saw a sharp decline in U.S. app downloads, with figures dropping 13% on Saturday and another 5% on Sunday, following user backlash over a deal perceived as enabling mass domestic surveillance or autonomous weapons. Conversely, rival Anthropic's app, Claude, saw massive growth, with downloads surging up to 88% on Saturday, even surpassing ChatGPT in total daily U.S. downloads for the first time, according to Appfigures. Consumer sentiment mirrored this shift, as one tracker noted a 775% surge in one-star reviews for ChatGPT on Saturday. While Similarweb noted that advertising and a Super Bowl spot might have contributed to Claude's rise, the political reaction was significant. In response, OpenAI CEO Sam Altman stated the company would revise the agreement to clarify usage limits, calling the initial deal "opportunistic and sloppy." Anthropic framed its refusal as a principled stand on safety. The article concludes by detailing the simple process for users to export their chat history from ChatGPT and import it into Claude.
(Source：The Daily Glitch)