Facebook Marketplace now lets Meta AI respond to buyers’ messages
TechCrunch
Facebook Marketplace integrates Meta AI to automate responses to buyer inquiries, streamline listing creation, and enhance seller profiles.Summary
Facebook Marketplace is introducing several new features powered by Meta AI to improve the buying and selling experience. These include automated replies to initial buyer messages, utilizing AI to draft responses based on listing details like availability and price. Sellers can also use AI to automatically create listings from images, suggesting details and pricing. Buyers will now see a summary of the seller’s Facebook profile, including their history and ratings. Furthermore, sellers can now offer shipping options with generated prepaid labels and order tracking. These updates aim to reduce the time sellers spend on repetitive inquiries and improve trust and transparency within the Marketplace.
(Source：TechCrunch)