AI Overviews are coming to your Gmail at work
Google is bringing its AI Overviews feature to Gmail for work, summarizing emails to answer user questions.Summary
Google announced at its Cloud Next conference that its AI Overviews feature, previously used for Search results, will now be integrated into Gmail for workplace users. This new functionality allows users to ask questions in natural language and receive concise answers derived from multiple emails and conversations, eliminating the need to manually open and read individual messages. The feature is designed to provide quick answers to business-related inquiries, such as those concerning performance, project milestones, invoices, and travel details. AI Overviews in Gmail will be enabled by default for companies with Gemini for Workspace and Workspace Intelligence access enabled, provided end-users also have "Smart features in Gmail, Chat, and Meet" and "Google Workspace smart features" turned on. This feature, previously available to consumers with Google AI Pro and Ultra subscriptions, is now expanding to business, enterprise, and education customers across various Workspace plans. Additionally, Google is making AI Overviews in Drive broadly available to eligible Workspace and Google AI plans after a beta period.
(Source：TechCrunch)