Bret Taylor’s Sierra buys YC-backed AI startup Fragment
Sierra, the AI customer service startup led by Bret Taylor, has acquired French startup Fragment to bolster its agent development capabilities.Summary
Sierra, a customer service agent startup founded by Bret Taylor and Clay Bavor, has acquired the YC-backed French company Fragment. Fragment specializes in integrating AI into business workflows, and its co-founders, Olivier Moindrot and Guillaume Genthial, will join Sierra to support the company’s expansion and agent development efforts in France.
This acquisition marks Sierra's third recent purchase, following the acquisitions of Opera Tech and Receptive AI in March. Although the financial terms were not disclosed, reports indicate Fragment previously raised approximately $2 million in seed funding. Sierra, which is currently valued at $10 billion and backed by major investors like Sequoia and Benchmark, continues to scale its operations while serving clients such as Casper, Clear, and Brex.
(Source：TechCrunch)