How to manage AI investments in the agentic era

OpenAI
OpenAI provides five strategic pillars to help enterprise leaders manage AI investments, focusing on visibility, efficiency, governance, and scalable, proven workflows.

Summary

OpenAI advises enterprise leaders to shift focus from token pricing to "useful work per dollar" when managing AI investments. The strategy emphasizes five key areas: gaining visibility into usage and spend through admin tools; evaluating model efficiency based on outcome ROI rather than just token costs; implementing robust governance for advanced, multi-step agentic workflows; funding projects as a portfolio that matures from exploration to production; and matching capacity to proven demand to avoid redundant infrastructure rebuilding.

(Source:OpenAI)