Introducing Businesses in ChatGPT

OpenAI
OpenAI launches Businesses in ChatGPT in beta, letting businesses claim profiles, view engagement insights, and deploy Business Agents.

Summary

OpenAI is introducing Businesses in ChatGPT in beta, giving businesses a new way to connect with the 1.2 billion people who use ChatGPT weekly. Through Business Hub, businesses can claim and verify their organization, update key details, add self-service product feeds with pricing and availability, and access aggregated insights such as mentions, website clicks, and discovery topics. User privacy is protected: conversations and Business Agent chats are never shared with businesses, and insights are only shown when enough data meets set thresholds. Eligible U.S. ecommerce and online service businesses can also build, test, and launch a Business Agent that answers questions and helps customers explore offerings when the business appears in a model response. Businesses can sponsor their Business Agent and use it as a destination for ChatGPT Ads, with sponsored placements clearly labeled and separate from ChatGPT responses. OpenAI describes this as an early foundation and plans to expand to more markets, categories, and tools over time.

(Source:OpenAI)