Muse can now place calls to U.S. businesses — if you pay

TechCrunch
Meta's AI agent Muse now lets paid U.S. subscribers make calls to businesses on their behalf.

Summary

Meta's consumer AI agent Muse, which has over 10 million users, now allows paid subscribers in the U.S. to place calls to businesses on their behalf. Previously limited to select early adopters, the feature is available to anyone with a Muse subscription starting at $20 per month (or $100 for heavier users). Meta Chief AI Officer Alexandr Wang suggested it could handle calls people dread, such as to cable companies, the DMV, or restaurants without online reservations. Similar call-making agents exist from Instinct and Google's Gemini, but businesses often hang up on AI callers; however, increasingly human-like AI voices will make detection harder. The feature could appeal to consumers frustrated by complex phone trees and long holds, letting AI handle tedious calls with infinite patience. Meanwhile, a Muse email address option will soon roll out to free users.

(Source:TechCrunch)