AI receptionist fails to book patients’ appointments as it can’t understand their accent - Dexerto

Dexerto
英国のクリニックで導入されたAI受付が、地域のアクセントを理解できず患者の予約受付に失敗しています。

概要

The issues were reported at clinics where practices have begun using an AI-powered system called EMMA to handle calls from patients.

(出典:Dexerto)