Singular Bank helps bankers move fast with ChatGPT and Codex
Singular Bank uses ChatGPT and Codex to power an internal assistant, saving bankers significant time on manual tasks and improving client advisory services.Summary
Singular Bank, based in Madrid, developed an AI-powered internal assistant called Singularity using ChatGPT and Codex. The tool streamlines portfolio analysis, meeting preparation, and follow-up communications, saving bankers 60 to 90 minutes daily. By automating routine data reconciliation and reporting, the platform allows bankers to focus on building client relationships and delivering high-value advice rather than administrative work.
Integrated directly into the bank's core systems, Singularity ensures that all generated outputs are traceable and compliant with regulatory standards. CEO Javier Marín emphasizes that the technology acts as an enhancement to human judgment rather than a replacement. The system has seen high adoption, with thousands of operations executed monthly, enabling more consistent, precise, and rapid interactions with clients.
(Source：OpenAI)